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Home Grown Outdoor Finishes

Hardscape Crew Manager

Location: Elizabethtown, PA

Job Type: Full-time, W-2 employment

Pay: $25 to $30 / hour

About the Role

Home Grown Outdoor Finishes is a growing hardscape, landscape, paving, and outdoor services company seeking an experienced Hardscape Crew Manager to lead residential and commercial outdoor construction projects.

This role is ideal for a skilled hardscaper who enjoys hands-on work, leading a crew, and building high-quality patios, retaining walls, walkways, and outdoor living spaces.

Position Overview

The Hardscape Crew Manager will oversee daily field operations for hardscape projects, including crew leadership, installation quality, jobsite organization, equipment use, and communication with the operations team and customers.

We offer year-round employment with no winter layoffs. During the winter season, employees support commercial snow removal operations as needed.

Key Responsibilities

Lead a crew of 1 to 2 other individuals in the installation of paver patios, concrete patios, retaining walls, walkways, and outdoor living spaces
Perform hands-on hardscape, concrete, and basic masonry work
Read and follow blueprints, site plans, layouts, and project specifications
Ensure work is completed according to proper installation methods and company quality standards
Operate equipment and tools, including skid steers, compactors, saws, and related hardscape equipment
Manage daily jobsite workflow, materials, tools, and crew productivity
Train and mentor crew members
Communicate with Project Managers, customers, vendors, and team members
Identify and resolve jobsite issues as they arise
Maintain a clean, organized, and safe worksite
Follow all company safety policies and procedures

Winter Work - Commercial Snow Removal

Assist with commercial snow removal during the winter season
Perform snow plowing, shoveling, snow blowing, and salting as needed
Work flexible winter hours based on weather conditions, including early mornings, overnight shifts, weekends, and overtime when required
Help keep commercial properties safe and accessible during winter weather

Expectations

Projects are completed safely, efficiently, and to company standards
Crews are organized, productive, and properly supported
Materials, tools, and equipment are ready for each job
Project plans and specifications are followed accurately
Jobsites remain clean, safe, and professional
Communication with customers and internal team members is clear and timely

Qualifications

2+ years of experience in hardscaping, concrete, and basic masonry
Previous experience leading a crew in hardscape, landscape, construction, or outdoor services
Knowledge of paver installation, retaining walls, patios, walkways, and outdoor living projects
Ability to read blueprints, layouts, and site plans
Experience operating skid steers, compactors, saws, and related equipment
Strong problem-solving skills and attention to detail
Ability to manage people, materials, tools, and daily jobsite priorities
Valid driver's license with a clean driving record
Reliable transportation and ability to commute to Elizabethtown, PA
Ability to work outdoors in varying weather conditions
Willingness to support commercial snow removal during the winter season
Dependable, hardworking, and committed to quality workmanship

Compensation & Benefits

$25 to $30 based on experience
Full-time, W-2 employment
Year-round work with no winter layoffs
401(k) matching
Paid time off
Paid holidays
Overtime opportunities
Additional earning opportunities during winter snow operations
Training and leadership development
Growth opportunities within the company
High-quality equipment and supportive team environment

Schedule

Monday-Friday
Day shift
8-hour and 10-hour shifts depending on project needs
Weekends as needed
Overtime as required
Winter snow work may include early mornings, overnight shifts, weekends, and holidays

Why Home Grown Outdoor Finishes

Home Grown Outdoor Finishes is a respected landscape, hardscape, paving, and outdoor services company serving the Lancaster-Harrisburg region. We are built on Responsiveness, Integrity, Quality, and Excellence, and we take pride in professional service, reliable crews, and high-quality work.

This is a strong opportunity for an experienced hardscaper who wants to lead a crew, work year-round, and grow with a local company.

Home Grown Outdoor Finishes is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, religion, sex, including pregnancy, sexual orientation, gender identity, age, disability, veteran status, or any other protected status.

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Hardscape Crew Manager — Home Grown Outdoor Finishes

\n\n

Position summary

The Hardscape Crew Manager (Landscape Foreman) is the frontline supervisor accountable for direct oversight, coordination, and execution of hardscape and related landscape work on assigned projects for Home Grown Outdoor Finishes. The role translates contract scope into site-level work plans, assigns and supervises crew activities, enforces safety and quality controls, performs hands‑on tasks as required, manages equipment and consumables usage, and documents progress and costs. The Hardscape Crew Manager reports to the Project Manager / Operations Manager and is accountable for delivering contracted services on time, within allocated labor and equipment resources, and to the company’s quality standards.

This document defines the Objectives & Key Results (OKRs), Key Performance Indicators (KPIs), the problems the role resolves for internal and external customers, primary responsibilities and scope, and the skills/experience required to achieve the expected outcomes.

\n\n

Objectives & Key Results (OKRs)

Objective 1 — Deliver projects on schedule and to specification.\n
- KR 1.1: Complete 95% of scheduled project milestones on or before target dates.
- KR 1.2: Maintain average punch‑list items ≤ 3 per project at final walk‑through.
\n
Objective 2 — Control labor and equipment costs within estimates.\n
- KR 2.1: Actual productive labor hours ≤ 105% of estimated hours per project.
- KR 2.2: Equipment hours and rental costs ≤ 110% of forecasted usage.
\n
Objective 3 — Ensure safe operations and reduce incidents.\n
- KR 3.1: Zero lost‑time incidents on assigned projects per quarter.
- KR 3.2: 100% completion rate of site safety briefings and toolbox talks documented.
\n
Objective 4 — Maintain high client satisfaction and communication.\n
- KR 4.1: Client satisfaction score ≥ 4.5/5 on post‑project evaluations.
- KR 4.2: Respond to client site inquiries or change requests within 24 business hours and document resolutions.
\n

\n\n

Key Performance Indicators (KPIs)

On‑time milestone completion rate (%) per project.
Variance of actual vs. estimated productive labor hours (%).
Equipment utilization and cost variance (%) against estimate.
Number and severity of safety incidents (recordable, lost‑time).
Average rework / punch‑list items per project.
Client satisfaction rating and number of client escalations.
Daily production reporting compliance (percent of days with completed logs).
Materials/consumables inventory accuracy and waste rate.

\n\n

Problems solved (internal and external customers)

Internal: Converts contract language and project plans into executable daily work schedules that align crew size, skillsets, and equipment to meet labor and cost targets.
Internal: Minimizes budget overruns by monitoring productive hours and equipment usage and by identifying corrective actions early.
Internal: Reduces operational risk by enforcing safety practices, maintaining equipment, and ensuring training/competency of crew members.
External: Provides clear, timely communication and resolution to client inquiries, scope clarifications, and site‑condition adjustments to preserve client trust and avoid disputes.
External: Ensures final deliverables meet client specifications and company standards, reducing rework and post‑installation complaints.

\n\n

Primary responsibilities and scope

Review contracts, drawings, and scopes of work to determine required services, crew size, equipment, and materials; escalate ambiguities to Project Manager.
Prepare and maintain site work plans, daily schedules, and crew assignments to meet project milestones and estimated hours.
Prepare site‑level labor and equipment estimates as required; track actuals and provide variance explanations.
Supervise and lead crews in installation of pavers, retaining walls, site grading, drainage, and other hardscape elements; perform hands‑on tasks as needed.
Enforce on‑site safety policies, conduct toolbox talks, maintain incident logs, and ensure compliance with regulatory and company safety standards.
Maintain site equipment, tools, and consumables inventory; authorize or escalate rental and replacement needs.
Coordinate subcontractors and suppliers; schedule deliveries and verify materials against orders on arrival.
Inspect work for quality and compliance with specifications; complete daily logs, progress reports, time sheets, and material usage records.
Communicate with clients and internal stakeholders regarding progress, methods, materials, schedule changes, and pricing implications; document approvals.
Troubleshoot on‑site technical or scheduling issues and propose practical corrective actions that minimize downtime and cost impact.

\n\n

Key skills, abilities and knowledge required

Technical knowledge of hardscape construction: pavers, mortar systems, retaining walls, site drainage, grading, compaction, and related materials and methods.
Practical hands‑on competence with hardscape tools and equipment (plate compactors, skid steers, saws, tampers) and familiarity with maintenance needs.
Capacity to interpret plans, specifications, and contract documents and translate them into actionable site tasks.
Basic estimating skills: understanding of productive labor rates, equipment hourly costs, material takeoffs, and ability to produce/site‑level estimates.
Leadership and crew management: assigning work, training, disciplining, and motivating multi‑skill crews in outdoor, variable conditions.
Safety leadership: knowledge of OSHA or relevant local safety regulations, ability to conduct briefings, and to enforce PPE and safe work practices.
Communication skills: clear verbal and written communication with clients, supervisors, crew members, and subcontractors; accurate documentation of site records.
Problem solving and decision making: ability to assess site conditions, propose adjustments, and make trade‑off decisions that balance schedule, cost, and quality.
Time management and organization: scheduling multiple tasks, prioritizing, and maintaining daily logs and reporting consistency.
Computer literacy: familiarity with mobile reporting tools, project management platforms, and basic spreadsheet use for tracking hours and materials (or willingness to develop these skills).
Physical stamina and manual dexterity appropriate for frequent on‑site, hands‑on work in varying weather conditions.

\n\n

Reporting, success metrics and development expectations

The Hardscape Crew Manager reports to the Project Manager or Operations Manager. Success is measured against the OKRs and KPIs above: timely milestone completion, adherence to estimated labor and equipment usage, safety record, client satisfaction, and accuracy of daily reporting and cost documentation. Continuous improvement expectations include reducing variances to estimates, developing crew skill levels, improving first‑pass quality (fewer punch items), and increasing accuracy and timeliness of site reporting. Development plans should emphasize technical proficiency, estimating and basic financial literacy, leadership coaching, and use of company reporting tools.

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Hardscape Crew Manager

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